Shipping Policy

Shipping Policy

Complimentary Shipping Across India We offer free shipping on every order, pan-India — no minimum order value, no hidden charges.

Made to Order — Please Allow 10–14 Working Days Every Nicole piece is made exclusively for you after your order is confirmed. From the date of placing your order, please allow 10–14 working days for your piece to be prepared and delivered. In certain locations, delivery may take a little longer depending on accessibility by our courier partners — we will proactively reach out to you if this is the case. Please keep an eye on your email and WhatsApp for updates.

If you need a piece by a specific date, we request you to reach out to us in advance and we will do our best to accommodate you.

Where We Ship We ship to all major cities, towns, and pin codes across India through our trusted courier partners. If your pin code falls outside our standard serviceability, we will contact you within 24 hours of your order being placed to discuss an alternative arrangement.

Order Tracking Once your order is dispatched, you will receive a tracking number via email or WhatsApp so you can follow your delivery in real time.

Order Confirmation & Dispatch You will receive an order confirmation immediately after placing your order, and a dispatch notification once your piece leaves our studio in Kochi.

Need Help? 📧 admin@nicolebydianealex.com 📱 +91 9744044777 We typically respond within one business day.